Tennis Go for iPhone — Support
Questions, problems, or suggestions: email [email protected]. Please include your iPhone model and iOS version. Don't attach a video unless you want us to see it.
How to film
- Stand the phone behind the baseline, facing the court.
- Place it slightly off-center from the player.
- Keep the whole body and the racket in view for the full swing.
Common questions
The app asked me to choose the contact moment. It finds contact from the sound of the hit. If the sound is unclear (wind, other courts, a muted video), choose the moment the racket meets the ball yourself.
"We couldn't see the swing clearly." Film from behind with the whole body in view, in good light, at normal swing speed.
Do my videos leave my phone? No. Analysis runs on your iPhone and results are saved only there. See the privacy policy.
How do I delete my data? Delete an analysis from its result, or delete the app to remove everything.
Tennis Go iPhone 版 — 帮助与支持
问题、故障或建议请发邮件至 [email protected],并注明 iPhone 型号和 iOS 版本。除非你希望我们查看,否则无需附上视频。
拍摄方法
- 手机放在底线后方,朝向球场。
- 稍微偏离球员正后方。
- 整个挥拍过程中,全身和球拍都在画面内。
常见问题
应用让我自己选择击球瞬间。应用通过击球声找到击球瞬间。如果声音不清楚(风声、旁边场地、无声视频),请手动选择球拍碰到球的那一刻。
提示“没看清挥拍”。请从后方拍摄,保证全身在画面内、光线充足、正常速度挥拍。
视频会离开我的手机吗?不会。分析在 iPhone 上完成,结果只保存在本机。详见隐私政策。
如何删除数据?在结果页删除单条分析,或删除应用以移除全部数据。